2016/11/09 - My New Ride, My time is important?, Lesson Learned

Specialized Stumpjumper FSR Expert Carbon 29

.....

While waiting for nearly 20 minutes for Kaiser Permanente to connect me to the Memory Clinic, I listened to the same recording every 60 seconds "Your time is important to us, please hold for the next available agent."

I thought to myself, they should change the recording to "Your money is important to us, but we don't give a shit about your time. Just keep holding for the next available agent".
.....

Lesson learned: Never underestimate the power of celebrity.

Later

Steve